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General
To learn to use modelPro or hair&makeupPro:
modelPro and hair&makeupPro have online help included in the
software. Just click on the help icon from within the software.
modelPro only:
A User Guide is available for modelPro called modelPro Guide.
This guide is available to download
from our website. Once the Guide is installed on your computer,
in Windows 95, Windows 98, or Windows 2000, there is a shortcut
to access the guide on your desktop. Double-click it to open
it.
In Mac OS, the guide is located in the modelPro folder on
your hard drive (default location). An alias of the Guide has also
been placed in the Apple Menu for quick access.
Note: If you are having problems opening the modelPro Guide
please see "I can't open
the Guide"
If part of the toolbar is missing:
The screen resolution on your computer is most likely set to low.
Blitzworks software requires a minimum screen resolution of at least
640 x 480 on Macintosh and 800 x 600 on Windows. You can change
your screen resolution easilly following the instructions below.
Changing your screen resolution will make the icons and words throughout
your computer slightly smaller. The good part about this is you
will be able to see more in a window, especially helpful when surfing
the Internet.
To change the Screen Resolution on your computer:
In Windows 95, Windows 98, or Windows 2000:
1. Right-click an empty area of the desktop and choose Properties
from the pop-up menu.
2. Click the Settings tab and select 800 x 600 by moving the slider
in the screen area (desktop area in Windows 95).
3. Click Apply, and then click OK.
Note: Restart modelPro or hair&makeupPro and you should
see the entire toolbar. If you still do not see the entire toolbar
and your monitor is at least 14" please contact us at techsupport@blitzworks.com
or call 866 422-2109
In Mac OS:
1. From the Apple Menu select Control Panels > Monitors.
2. Highlight 640x480 (800 x 600 recommended) in the Resolution box.
3. Close the window by selecting Close Window from the File Menu
or by clicking in the box in the upper left corner of the Monitors
window.
Note: Restart modelPro or hair&makeupPro and you should
see the entire toolbar. If you still do not see the entire toolbar
and your monitor is at least 14" please contact us at techsupport@blitzworks.com
or call 866 422-2109
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If the buttons look grainy:
The buttons will look grainy if the screen colors on your Monitor
are set at 256 colors or below. Blitzworks software looks best if
the screen color is set to at least High Color(16 bit) for Windows
and Thousands of Colors on Macintosh.
To increase the Screen Colors on your computer:
In Windows 95, Windows 98, or Windows 2000:
1. Right-click an empty area of the desktop and choose Properties from the pop-up menu.
2. Click the Settings tab and select High Color (16 bit) from the pop-up menu in Colors (Color palette in Windows 95).
3. Click Apply, and then click OK.
In Mac OS:
1. From the Apple Menu select Control Panels > Monitors.
2. Highlight 640x480 (800 x 600 recommended) in the Resolution box.
3. Close the window by selecting Close Window from the File Menu or by clicking in the box in the upper left corner of the Monitors window.
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The calendar is too big for my screen:
If the calendar is too big for your screen you most likely have
a laptop. You can change to a smaller calendar in the Preferences
in modelPro or hair&makeupPro.
To change to a smaller calendar:
With modelPro or hair&makeupPro open, select Preferences from
the File Menu, and then click on the "Misc" button. Click
in the checkbox next to the words "small Calendar for Appointments".
Click Apply, and then click Save.
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Backing up modelPro or hair&makeupPro:
Start modelPro or hair&makeupPro. Select File > Quit. In
the new window click "Backup" a backup file will be created.
*Note: You should backup modelPro or hair&makeupPro any time
you enter a substantial amount of data. To be completely safe Backup
your data every time you quit.
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User Guide (modelPro only)
I can't find the User Guide:
The User Guide is located in several places. If you have installed modelPro:
For Windows 95, Windows 98, or Windows 2000, there should be a shortcut
called modelProGuide.pdf on your desktop. If you don't see it here
check in the modelPro 2000 folder. If you can't find the modelPro
2000 folder use Windows Find Files Or Folders feature: Choose Start
> Find > Files Or Folders. Type the modelProGuide.pdf in the
Named text box, and then click Find Now. If it doesn't find anything
type just the word Guide, and then try again.
Note:If you still can't find it you can download the
Guide on Blitzworks Web Site. Click
to go to the Download Page Now.
For Mac OS, an alias of the Guide is located in the Apple Menu. The original Guide is located in the modelPro folder on your hard drive (default location). If you can't find the modelPro folder use Sherlock (Find Feature): Choose File > Find in the Finder to start Sherlock. Type the modelPro Guide.pdf, and then click Find. If it doesn't find anything type just the word Guide, and then try again.
Note:If you still can't find it you can download the
Guide on Blitzworks Web Site. Click
to go to the Download Page Now.
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I can't open the User Guide: ( modelPro
only)
If you are getting a message similar to this: Macintosh, "Can't find Application Program that created this file" or Windows, you are prompted by a window asking you to select an Application Program to open the file then you may not have Acrobat Reader. You need Adobe Acrobat Reader to open the modelPro Guide. Acrobat Reader is provided free from Adobe's web site. Click to download Acrobat Reader now from Adobe's web site. Acrobat Reader is also located on the modelPro CD-Rom.
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Some pictures are missing in the Guide:
(modelPro only)
If some of the pictures are missing in the modelPro Guide you may not have the latest version of Adobe Acrobat Reader. The latest version of Acrobat Reader is provided free from Adobe's web site. Click to download Acrobat Reader now from Adobe's web site. Acrobat Reader is also located on the modelPro CD-Rom.
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Bookings & Payments
When jobs, expenses, and/or buyouts don't show up in a new payment:
The most likely cause of this is the agency in the original booking is different that the agency you selected in the New Payment. Only jobs, expenses, and buyouts for the agency you select in the first tab in a New Payment are displayed in the Select Tabs. Go to the original booking and see which agency you selected for that booking.
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When you are having problems editing a booking.
You may have problems editing a booking if you try to edit a paid booking or you try to edit a booking at the same time as creating a New Payment:
If the amount you want to edit is paid already you must first go to the payment that the amount was paid on, deselect the amount, re-enter a new Total Amount Paid in the Deductions/Finish tab of the payment, click Save to Save the payment and close the payment window. Now you can edit that amount in the booking.
If you are creating a New Payment and realize that part of the original booking is incorrect then either:
1. Save the New Payment at the stage you are at (provided you haven't selected an amount you will be editing), close the New Payment window by clicking Save and then go to the Booking to edit it. Once you have edited the Booking, click Save to save the booking and close the booking window. Now you can go back to the payment.
2. Deselect any jobs, expenses or buyouts and Cancel or Delete the payment. Go back and edit the booking, and then create a New Payment again.
Important: An edited booking will not show up in a New Payment if you edit a booking while the New Payment window is open.
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Handling Partial Payments from Agencies.
Sometimes you may not get the total amount you are due for a job. For example, some agencies hold a percentage of a foreign booking until the client pays them. Because you were not paid for the entire job you need to create a correction in the payment, this way you will still see that part of the job is unpaid.
To Enter a Correction:
1. Go to the Select Jobs Tab of the New Payment window, and then select the job to add the correction to.
2. Click the Correction Icon and select Attach Correction from the correction pop-up menu.
3. In the new window, select the Type of Correction and enter the amount in the amount field. Make sure to select either the Net or Gross radio button. Net = after commission; Gross = before commission.
4. Click Save. The correction will be entered in the upper section of the Select Jobs window and the amount will be offset so the payment agrees with your agency.
When you receive the rest of the money your agency held you will need to balance the correction.
To balance a correction
1. Create a new payment by clicking the New Payment button in the Payments window, and then enter the payment details.
2. Click on the Select Jobs Tab, and then click on the Corrections Button and slect Balance Correction. by clicking the Select Jobs Tab or by clicking the Next button.
3. In the new window, click on the correction you would like to balance, and then click Select. The amount you are still due is automatically entered in the lower right corner. If this is the correct amount, click Balance and go to step 4. If you were paid less than this, enter the amount you were paid, either gross or net, in the corresponding field and click on the Calculate button.
4. Continue with the payment just like you would a normal payment.
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Handling Bankruptcy.
When a client goes bankrupt and your agency deducts money from one of your payments you need to enter the amount in the payment so it will offset your taxable income for that year. When you receive a settlement from the bankrupt client it will be considered income so you need to enter this in a payment also. You handle both of these situations in modelPro or hair&makeupPro by adding an adjustment.
To add an adjustment
1. When you click Done on the payment, if there is an amount besides zero in the "difference" field a new window will open. The radio button Create adjustment to balance payment should already be selected, if not, select it.
2. Enter the commission percentage in the commission field, and then enter the date of the adjustment in the Date field.
3. Enter a description in the Description field(i.e. bankruptcy settlement).
4. Click Save, and then click Done to complete the payment.
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Commercials & Residuals
Entering Commercials:
You enter the original commercial session in the same place you enter a new booking. You also need to create a commercial agency for a commercial. You create a commercial agency the same way you create a print agency just choose the commercial radio button for the agency type. When you get paid for a commercial select New Commercial Payment from the All Payments window. In a commercial payment you are able to enter any tax withheld.
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Entering Residuals: (modelPro only)
You enter a Residual by selecting New Commercial Payment in the All Payments window. To open the All Payments Window choose Payments & Checks from the Select Menu. For detailed instructions on entering a residual refer to the Help within modelPro or the modelPro Guide.
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Printing
To Print in modelPro or hair&makeupPro:
Select a group of Reports from the Reports Menu, and then select a report from the pop-up menu. Click Print, and then continue through your printers dialog boxes to print the report. For more details see the help within modelPro or hair&makeupPro.
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